We all know that clients are the foundation of any great organization. You wouldn't be where you are today without committed
employees and loyal clients. How can you support your staff, retain customers, increase revenue, grow market share, and
remain flexible in a changing corporate landscape? The answer to that question is simple, MAKING YOUR CLIENTS HAPPY.
Clients like to be kept in touch. They like to be updated of what is going on, change of office, change of business bank account
number, payments were received etc... there is much that clients what to be updated about.
Clients want to raise issues, they want to know that the business is aware of water shortage for example for the whole morning in
the apartments, they want to complain of overcharged bill, they want to complain of a particular service they cannot have access
to and much more.
Clients what to ask questions, they want to know when their payment receipt will be delivered, they want to ask if they can get a
house along some street way, some estate, they want to know how much will a it cost to get a particular service or product and
They want to inquire and get a faster response before they move to your competitor.
Client want immediate feedback on that. They want to know the progress of the issue they raised, if it was ever resolved or
Remember the product they inquired; they want to know if it’s available ASAP so that they can start making payment
arrangements. They want immediate feedback on the product they saw on your Facebook page or some other page.
This is where Bongadesk comes in, by combining all modes of business to client communication to a single platform.
By providing a real-time feedback to your clients via app, email, sms, WhatsApp to the client directly and instantly from a